Keep Care at Home — And Put Your LTC Insurance to Work
Looking for long‑term care at home in Gwinnett County and planning to use long‑term care insurance (LTCI) such as John Hancock, Genworth, Mutual of Omaha, New York Life, or Northwestern Mutual? Serenity Care and Compassion turns complex policies into practical, in‑home support. We verify benefits, help with forms, and document ADL support so claims are processed cleanly while your loved one stays comfortable at home in Suwanee, Peachtree Corners, Duluth, Buford, Sugar Hill, Dacula, Grayson, Lawrenceville, and Snellville.
What Long‑Term In‑Home Care Includes
- Personal care: bathing, dressing, grooming, hygiene
- Safe transfers, toileting, and fall‑prevention
- Meal planning, hydration, nutrition‑minded prep
- Medication reminders and wellness check‑ins
- Memory‑friendly engagement and daily routine building
- Light housekeeping: laundry, linens, dishes, tidy‑up
- Flexible coverage: hourly, overnight, live‑in, and 24‑hour care
Claims & Coordination — Made Simple
- Eligibility & Elimination Period: We review triggers (2+ ADLs or cognitive) and track elimination days.
- Documentation: Shift notes, ADL logs, and care plans formatted for adjusters.
- Claims Support: We assist with forms, invoices, and ongoing recertifications to keep benefits flowing.
- Care Continuity: Consistent teams, proactive communication, and quality checks.
Service Areas
Gwinnett County: Suwanee, Peachtree Corners, Duluth, Buford, Sugar Hill, Dacula, Grayson, Lawrenceville, Snellville.
Adjacent Metro Atlanta hubs also served: Buckhead and Sandy Springs.
📞 Book a free in‑home consultation.
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FAQ: Long‑Term Care at Home + LTC Insurance
Which LTC insurance carriers do you work with?
John Hancock, Genworth, Mutual of Omaha, New York Life, Northwestern Mutual, Bankers Life, and others.
Do you help with claims and adjuster documents?
Yes. We prepare ADL logs, care notes, and invoices aligned to policy requirements.
How quickly can services begin?
Often 24–48 hours after assessment and benefit verification.
Does insurance cover veterans home care?
Eligible veterans may qualify through VA CCN (Optum). We assist with eligibility checks and coordination.
Do you provide 24/7 or live‑in care?
Yes—overnight shifts, live‑in arrangements, and 24/7 rotations.