Does Aetna Home Care Plus Pay for Caregivers?
If you’re searching “Does Aetna Home Care Plus pay for caregivers?”, you may already have a supplemental insurance benefit that could help with qualifying home care expenses.
The short answer is:
Aetna Home Care Plus policies may provide benefits for qualifying, medically necessary home care, subject to the terms of the individual policy.
Serenity Care and Compassion provides hourly caregiver services for families seeking dependable assistance at home.
Have Home Care Plus and need a caregiver? Call 404-946-5150, Extension 4.

What Does Home Care Plus Do?
Home Care Plus is part of Aetna Senior Supplemental Insurance’s insurance offerings.
Unlike traditional Medicare coverage, supplemental insurance can provide additional benefits according to the terms of the policy purchased by the member.
Home Care Plus is specifically designed around qualifying home care needs.
Benefit amounts, qualifying services, documentation requirements and other conditions can vary. Always review your individual policy and verify your benefits directly with Aetna.
When Should You Consider Using Your Home Care Benefit?
Families often begin looking for care after noticing that an older loved one is having difficulty safely managing everyday activities.
That may look like:
- Needing help bathing or dressing
- Difficulty moving safely throughout the home
- Increased fall concerns
- Difficulty preparing meals
- Forgetting routines or medications
- Needing supervision for safety
- Family caregivers becoming overwhelmed
- Needing assistance after an illness or hospitalization
- Difficulty completing normal activities of daily living
If these challenges sound familiar and the individual has Home Care Plus insurance, reviewing the policy’s home care benefits should be one of the family’s next steps.
What Kind of Hourly Assistance Can Serenity Care and Compassion Provide?
Our caregivers can provide individualized support based on the client’s needs and care plan.
Services may include:
Personal Care
Assistance with bathing, grooming, dressing, toileting and other daily personal care needs.
Mobility Assistance
Support with safe movement, transfers, walking and fall-prevention routines.
Meal Preparation
Assistance preparing meals and maintaining regular eating routines.
Medication Reminders
Caregivers can provide reminders according to the client’s established medication schedule and care plan.
Companionship
Meaningful social interaction and presence for individuals who may otherwise spend extended periods alone.
Respite Care
Temporary caregiver support that gives family caregivers an opportunity to work, rest, attend appointments or manage other responsibilities.
Homemaker Support
Assistance with appropriate household activities related to maintaining a safe and comfortable home environment.
How Do I Get Reimbursed Through Aetna Home Care Plus?
Your individual policy controls how your benefits work.
Before beginning care, contact Aetna and ask specifically about your Home Care Plus home care benefit.
Ask what documentation you must submit and whether there are requirements involving medical necessity, physician documentation, a plan of care, minimum visits or other conditions.
Then contact Serenity Care and Compassion.
We can establish an appropriate care schedule and provide applicable service documentation and invoices for the care we provide.
You can then submit the required documentation according to your insurer’s instructions.
Aetna ultimately determines whether a claim qualifies and how much is payable under your policy.
Can I Receive Hourly Care?
Serenity Care and Compassion offers hourly caregiver assistance, allowing families to build a schedule around the individual’s actual needs.
Some clients may need assistance for a portion of the day.
Others may need more extensive ongoing support.
The goal is not simply to place someone in the home. The goal is to establish reliable care that helps the individual remain as safe, comfortable and independent as possible.
I Already Have Aetna Home Care Plus. What Should I Do Next?
Don’t wait until your family is overwhelmed to investigate your benefits.
Start with two calls.
First: Contact Aetna using the member services or policy information associated with your Home Care Plus coverage and verify your specific benefit requirements.
Second: Call Serenity Care and Compassion at 404-946-5150, Extension 4 to discuss the home care assistance you need.
Tell us:
“I have an Aetna Home Care Plus policy and need caregiver assistance at home.”
We’ll know why you’re calling and can begin discussing your care needs.
Looking for Home Care in Georgia?
Serenity Care and Compassion helps families arrange dependable in-home caregiver support while allowing older adults to remain in familiar surroundings.
If you already pay for Home Care Plus supplemental insurance, don’t overlook a benefit that may be relevant to the care your family now needs.
Call Serenity Care and Compassion
Phone: 404-946-5150
Aetna Home Care Plus / New Client Inquiries: Extension 4
Hourly caregiver assistance is available based on location, staffing availability and the client’s care needs.
Coverage is not guaranteed. Home Care Plus policy terms, benefit amounts, medical-necessity requirements, covered services, claim approval and reimbursement are determined by the insurance carrier and the member’s individual policy. Contact Aetna to verify benefits before beginning services.
