
1. What types of in-home care services do you provide?
We provide a full range of home care services across Georgia, including personal care (bathing, dressing, grooming), companionship, homemaker support, meal prep, and skilled nursing by licensed LPNs and RNs. Our offerings include private duty home care in Snellville, veterans’ care, non-medical senior services, respite care for family caregivers, 24-hour care, dementia and Alzheimer’s support, post-surgical recovery, chronic condition management, and live-in care. Every care plan is customized to meet each client’s unique needs with compassion and professionalism.
2. How much does home care cost in Georgia?
Personal or In-Home Care Services: Serenity Care and Compassion rates typically ranges from $25 to $33 per hour statewide. For example, in Gwinnett County, the average is around $25 per hour, equating to approximately $4,807 per month for 44 hours of care per week.
Skilled Nursing Care: Services provided by licensed nurses, such as medication administration and wound care, typically cost between $60 and $175 per hour.
3. Do you only serve elderly clients?
No. While we specialize in senior care, we also provide in-home support for adults and children with disabilities, post-surgical recovery patients, veterans, and individuals managing chronic or complex medical conditions across Georgia.
4. What areas do you serve in Georgia?
We proudly provide in-home care services across Georgia, serving clients in Gwinnett, Fulton, Dekalb, Rockdale, Newton, Henry, Walton, Morgan, and Jasper counties. Key cities include Snellville, Atlanta, Decatur, Lawrenceville, Conyers, Covington, McDonough, Monroe, Madison, and nearby communities.
5. Do you accept long-term care insurance or VA benefits?
Yes. We accept private pay, long-term care insurance (LTCI), and veterans’ benefits through trusted referral programs like AVCC. Our team helps families navigate LTC insurance claims and paperwork to make receiving in-home care as smooth as possible.
6. How is Serenity Care and Compassion different from other agencies?
We are a locally owned home care agency in Georgia, driven by personal family values and a mission of compassionate service. We provide skilled in-home care with quick response times, personalized care plans, and thoughtful caregiver-client matching—rooted in dignity, transparency, and dependable support.
7. How quickly can services start?
We can often begin services within 24 to 48 hours of the initial inquiry. We offer free consultations and assessments to create a care plan and quickly match caregivers based on your needs.
8. What qualifications do your caregivers have?
Our certified caregivers include CNAs, PCAs, HHAs, LPNs, and RNs—providing expert in-home care across Georgia. Every team member completes background checks, reference screening, CPR/First Aid training, and ongoing education to ensure safe, skilled, and compassionate support.
9. Can we request a specific caregiver or change caregivers later on?
Yes. We match each client with a caregiver based on care needs, personality, and preferences to ensure the best in-home care experience. If the match isn’t the right fit, we’ll make a prompt, professional adjustment to maintain comfort and continuity of care.
10. Do you offer 24-hour or live-in care?
Yes. We offer 24/7 in-home care and live-in caregiver options across Georgia to provide continuous support, safety, and companionship for clients who need high-level or around-the-clock attention.
11. How do we get started with care?
Call us at (404) 737-9308 or submit a contact form on our website. We will schedule a free in-home assessment, create a personalized care plan, and begin matching caregivers right away.
12. Are your caregivers trained in Alzheimer’s Care? Our in-home caregivers are trained to support individuals with Alzheimer’s and dementia with Emotional companionship and spiritual sensitivity, Safety supervision and gentle redirection, Cognitive engagement and memory-stimulating activities, Personal care like bathing, grooming, and toileting with dignity, Routine meal prep, medication reminders, and light housekeeping.