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Home » Resources » NOW, COMP & ICWP Medicaid Waiver Home Care in Gwinnett County, GA: How to Get Started

NOW, COMP & ICWP Medicaid Waiver Home Care in Gwinnett County, GA: How to Get Started

Are you searching for Medicaid waiver home care in Gwinnett County, Georgia for yourself or someone you love?

Finding the right program—and understanding what happens next—can feel confusing. Families may hear terms such as NOW Waiver, COMP Waiver, ICWP, Medicaid personal care services, community-based services, or in-home caregiver assistance without knowing which program applies to their situation.

The important thing to know is that Georgia has Medicaid waiver programs designed to help eligible individuals receive services in their homes and communities rather than relying exclusively on institutional care.

For families throughout Gwinnett County, understanding the differences between the NOW, COMP, and ICWP Medicaid waiver programs is an important first step toward finding appropriate support.

Serenity Care & Compassion helps individuals and families understand their home care options and navigate the process of beginning authorized services.

What Are Georgia Medicaid Waiver Programs?

Medicaid waiver programs allow eligible individuals who meet specific program requirements to receive certain long-term services and supports in community settings.

Instead of care being limited to an institution, qualifying individuals may receive approved services that help support greater independence at home and in the community.

However, not every Medicaid waiver serves the same population.

That distinction is important when determining where to begin.

What Is the NOW Waiver?

Georgia’s New Options Waiver Program (NOW) is designed for eligible individuals with intellectual and/or developmental disabilities who meet applicable program requirements.

Depending on an individual’s approved service plan, waiver services can help support independence, community participation, daily living needs, and family caregivers.

If your loved one has an intellectual or developmental disability and needs additional support to remain safely at home or participate in the community, asking about the NOW program may be an appropriate starting point.

What Is the COMP Waiver?

The Comprehensive Supports Waiver Program (COMP) also serves eligible Georgians with intellectual and/or developmental disabilities.

COMP is generally intended for individuals whose needs require more intensive levels of support.

The exact services a person receives depend on eligibility, assessments, approvals, and the individual’s authorized service plan.

Families should not assume that NOW and COMP are interchangeable. The appropriate program depends on the individual’s circumstances and Georgia’s eligibility and authorization process.

What Is the ICWP Medicaid Waiver?

The Independent Care Waiver Program (ICWP) serves certain eligible individuals with significant physical disabilities or traumatic brain injuries who meet the program’s requirements.

ICWP is intended to support qualifying individuals who can benefit from receiving services in their homes and communities.

For someone living with substantial physical limitations who wants to maintain as much independence as possible, ICWP may provide an important pathway to community-based support.

What Can Medicaid Waiver Home Care Help With?

The exact services available depend on the particular waiver, the person’s eligibility, and their approved service plan.

Depending on authorization and program requirements, assistance may address areas such as:

  • Personal care
  • Bathing and grooming
  • Dressing
  • Toileting
  • Mobility and transfers
  • Meal-related assistance
  • Daily living routines
  • Community participation
  • Safety and supervision
  • Support for greater independence

Because every situation is different, families should review the individual’s authorization rather than assuming a particular task or number of hours will automatically be covered.

How Do I Start Medicaid Waiver Home Care in Gwinnett County?

If you’re just beginning, focus on answering two questions:

Which Medicaid waiver program fits the individual’s needs, and has that person already been approved for services?

Someone who is already enrolled in NOW, COMP, or ICWP and has an approved service plan may be at a very different stage than someone who is just beginning to investigate Medicaid waiver eligibility.

A practical process is:

Step 1: Identify the Individual’s Needs

Write down where assistance is currently needed.

Does your loved one need help with personal care? Mobility? Daily routines? Supervision? Community activities?

Having a clear picture of current needs can make conversations with program representatives and healthcare professionals more productive.

Step 2: Determine the Appropriate Waiver

NOW and COMP generally relate to eligible individuals with intellectual/developmental disabilities, while ICWP serves a different qualifying population that includes certain individuals with physical disabilities or traumatic brain injuries.

Step 3: Complete the Appropriate Eligibility Process

Georgia determines eligibility and service authorization.

Being enrolled in Medicaid by itself does not necessarily mean someone is automatically approved for NOW, COMP, or ICWP waiver services.

Step 4: Review the Authorized Service Plan

Once approved, families should understand what services have actually been authorized.

This is important because the service plan helps determine what assistance can be delivered.

Step 5: Find a Qualified Provider

Once services are approved, families can begin determining which qualified provider is appropriate for their authorized services.

This is where caregiver availability, communication, reliability, experience, and overall fit become especially important.

Medicaid Home Care Throughout Gwinnett County

Serenity Care & Compassion serves families seeking home care support throughout Gwinnett County, including communities such as:

Lawrenceville, Snellville, Duluth, Norcross, Lilburn, Suwanee, Buford, Dacula, Grayson, Peachtree Corners, Berkeley Lake, and surrounding areas.

For families searching online for a Medicaid caregiver near me in Gwinnett County, finding a provider is only part of the decision.

You also want an agency that understands the importance of consistency.

When someone depends on another person for bathing, dressing, mobility, meals, or other daily routines, reliable care matters.

Already Approved for NOW, COMP or ICWP?

If you already have Medicaid waiver services authorized, you may be much closer to beginning care than you realize.

When contacting Serenity Care & Compassion, having information about your current program and authorization available can help our team better understand where you are in the process.

You can tell us:

  • Whether you have NOW, COMP, or ICWP
  • Whether services have already been approved
  • The type of support needed
  • Your location in Gwinnett County
  • When you’re hoping to begin care

Our care coordination team can then discuss the next appropriate steps based on your situation.

Why Families Look for Serenity Care & Compassion

Choosing someone to provide care inside your home is personal.

Families aren’t simply searching for someone who can complete a shift. They’re looking for caregivers who will treat their loved one with patience, dignity, compassion, and respect.

Serenity Care & Compassion focuses on providing dependable, person-centered support while maintaining clear communication with the individuals and families we serve.

Our goal is to make beginning home care feel less overwhelming.

Frequently Asked Questions About Medicaid Waiver Home Care

Does regular Georgia Medicaid automatically include home care?

Not necessarily. Medicaid waiver programs have their own eligibility, assessment, enrollment, and authorization requirements.

Are NOW and COMP the same program?

No. Both programs serve eligible people with intellectual and/or developmental disabilities, but the programs and levels of support are not identical.

Is ICWP only for seniors?

No. ICWP serves an eligible population that includes individuals with qualifying physical disabilities or traumatic brain injuries who meet applicable program requirements.

Can I choose my home care provider?

Provider choice depends on the applicable Medicaid program, authorization, provider participation, and other program requirements. Ask your program representative about the options available in your specific situation.

What if I already have an approved Medicaid waiver?

If you already have NOW, COMP, or ICWP services authorized and are searching for a home care provider in Gwinnett County, contact Serenity Care & Compassion and tell our care coordination team which waiver you currently have.

Whether you’re researching services for the first time or already have an approved NOW, COMP, or ICWP Medicaid waiver, finding the right support can make a major difference for your family.

You don’t need to understand every Medicaid term before making the first phone call.

Call Serenity Care & Compassion today and speak with our care coordination team about Medicaid waiver home care in Gwinnett County, Georgia.

If you already have NOW, COMP, or ICWP, let us know which program you have when you call. If you’re still exploring your options, our team can help you better understand the home care process and the appropriate next steps.